ImprovMX vs. ForwardEmail

ForwardEmail and ImprovMX offer similar core features — both handle email forwarding and sending. ForwardEmail is open sourced and also includes mailbox hosting, making it a cheaper all-in-one option, but it can be a headache to set up and use long term. ImprovMX is built for simplicity, speed, and reliability with a clean interface and responsive support.

Choose ForwardEmail if you want a lower-cost option with mailbox hosting, or you care about open source. Choose ImprovMX if you value a focused, dependable service backed by responsive support.

Feature
ImprovMX
ForwardEmail
Customer Support
Excellent Human & AI Chatbot Support
Clunky support interface, poor response reputation[1]
Pricing
Free plan includes forwarding. Paid plans start at $4/month ($50/year). Contact us to learn more.
Free plan includes forwarding. Paid plans start at $3/month.
Email Send API
Has SMTP sending, but a send API is in progress
Has SMTP sending and a send API
Simplicity
Simple laser-focused UI for email forwarding
Setup can be complicated and challenging for non-technical users[2]
Mailbox/Storage
No mailbox hosting/storage
Full mailbox/storage with IMAP & POP access on paid plans
Forwarding Logic
Rules routing, wildcards and webhooks
Routes, wildcards and webhooks
Open-source
Not open source
Fully open source
Scalability/Limits
Transparent limits, talk to us for uncapped limits
Transparent limits, uncapped limits with enterprise
Compliance
GDPR compliant
GDPR compliant

[1] ForwardEmail's support operates through a Matrix chatroom, which many users find confusing. Response times and resolution quality have been criticized on Hacker News and Trustpilot.

[2] ForwardEmail's FAQ is poorly structured and overly technical, making setup unnecessarily complicated for non-developers.

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